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Hi,
I just upgraded to Office 2016 via the Office 365 subscription. Working on a Surface Pro 3 and Windows 10. I am mostly using OneNote 2016 to take handwritten notes using the Surface Pen.
The disappearing ink issue, (that was a problem in the OneNote 2013 edition, until it was fixed), seems to be back: parts of written stuff disappear. I was writing in OneNote 2016, and out of nowhere, parts of what I had written earlier disappeared. Though the issue is not as severe as it was earlier, when the disappearing was very frequent.
This needs to be fixed ASAP, it renders OneNote not very useful for note-taking!
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I was about to downgrade back to 8.1 thinking that it was a problem with windows 10 on the sp3.
Good news though! I uninstalled 2016 and reinstalled office 2013 and the problem went away!
It was office! not the OS!
I found that if I move my notes out of OneDrive, OneNote 2016 performance improved immensely. My notes were getting so big that when it gets sync'd to the cloud, it takes quite a bit of time to upload before I can use my pen to write anything. When I moved my notes out, no syncing anymore and the program doesn't have to worry about frequently caching the notes to the cloud.
I hope that this tip might help someone.
Reporting in for the same problem, it's killing me! I'm totally digital with my notes, and this is not something I'm prepared to deal with. It adds so much stress to note taking, checking to see if ink disappears. Please crush this with an October 2 update!
Thanks for the update, Mavis. Hope you resolve it soon.
Thanks so much for this; having to alter my workflow due to disappearing ink in OneNote has been most consternating. I look forward to the bug fix. I have also seen that some screen clippings do not transfer well between MUI and desktop versions; I wonder if the problems are related.