can't print envelopes in Word 2016

Anonymous
2015-10-07T22:34:36+00:00

Window 10 and Office Word 2016, with a HP P2035 laser printer.  Everything  worked fine until I installed Office 2016.  Now #10 envelopes will not print in the proper position on the envelop regardless of how I change the settings in Word.  The printer driver is up to date.

Printing normal documents works fine.

I have done a "repair" on Office several times.   Word still have the "working in the background" flashing cursor, which will not go away.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2016-02-10T19:12:43+00:00

    I just recently installed Windows 10 and Word 2016.  Tried 2 different printers and could not get my envelope to print the delivery address in the right place.  Discovered to click on 'Envelopes', click on 'Preview' box, then I changed the Delivery and Return Address 'Font' to 'AUTO'.  The envelope printed out perfect!  Hope this helps.

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  2. Anonymous
    2015-12-30T02:41:16+00:00

    Interesting.  In both cases it's an issue when Microsoft manages the default printer.  I wonder if it's a feature they originally built into Office, the later thought useful enough to include at the OS level.  Hopefully they'll fix it in both (and any other) cases.

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2015-12-29T22:35:55+00:00

    You are both the Judge and the Jury?

    So you were trying to print to the wrong printer?

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  5. Anonymous
    2015-12-22T20:40:50+00:00

    Solved it, at least when using Office 2007 (sorry, I usually use OpenOffice or LibreOffice, so I haven't kept up).  All you have to do is stop Windows 10 from managing your default printer (All Settings - Devices - Printers and Scanners.  Turn "Let Windows manage my default printer" off).

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