Excel Office 365 2016 So Slow that I cannot use it

Anonymous
2015-10-30T19:44:34+00:00

I upgraded five personal household computers to Windows 10 last week and upgraded my Office 365 subscription to 2016.  Now all five laptops are having major issues running Excel.  Excel is very slow moving between cells and when I copy a large amount of data to new sheet, I have time to play a round of tennis before Excel responds.  Excel is too slow to use anymore.  

I have researched the issue for past 7 days and tried every recommended fix without success.  Apparently a great many users are having similar issues with Excel Office 365 2016.  Preparing to try out Google Docs spreadsheet... anyone using that?

I even brought an old PC out of mothballs with Windows 7 Ultimate but when I installed Office 365 2016 Excel had same slow running issues.  I suspect my Excel problems are in Office 365 2016.  How do I revert back to Office 365 2013? 

I am surprised Microsoft launched Office 365 2016 with this major issue on Excel.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2017-08-12T14:37:47+00:00

    Recently purchased 2 Surface Pros and they can't run Excel 365 either.  Just lost an entire workbook I had saved with Excel 2010!!!!

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  2. Anonymous
    2016-04-14T13:03:58+00:00

    I'm sorry to hear that you all are encountering these performance issues.  A couple of questions.

    First question: are you experiencing this on all workbooks or just on some?  If on some, are you filtering on that workbook?

    Second question: Are you using the 32 bit or 64 bit version of office?

    Third question: Are you using Win10?  If so you might have a bad video driver which could affect a number of functions within Excel.  To determine if this is indeed the case, please do the following and see if you still encounter the issue:

    1.Boot Microsoft Excel

    2.Click File > Options > Advanced.

    3.Under Display, turn on the "Disable hardware graphics acceleration" check box.

    4.Quit Excel

    5.Re-boot Excel

    If the video driver was the issue you shouldn't see the problem anymore.

    If that does solve the issue, re-enable the setting and then go to the following post to see how to update your driver:

    http://answers.microsoft.com/en-us/office/forum/office\_2016-word/fixed-11516-excel-word-or-outlook-problems-caused/6305c25e-b855-4621-8936-978f0d5dec91

    Bob Archer

    Microsoft Excel Team

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  3. Anonymous
    2016-02-01T18:50:50+00:00

    Same problem here. Im not here to give any suggestions on this stuff thought, thats a job for the million dollars salary microsoft's program design engineers. Plus, people have to much in life as to be expending hours od tgeir precious time on trying to solve the problem of such an oligopoly. Thats why we pay them by buying their products and services. We should be moving forwards not backward. And today more that ever, time is too much of a valuable resouce, and to be efficient in this competitive world, speed is critical. So when desinging or upgrading a software, it's all.about speed.  Integrity brought microsoft to become the monster company that its today. If they want to claim to be the integral company that we thought we think of they, they should step up and refund every penney spent by hard working people on this thing, or else just fix the problem you created and save us all some headache. Do nothing and sooner that later we will all be looking at products from china or elsewhere.

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  4. Anonymous
    2015-11-03T14:12:57+00:00

    I uploaded a clean copy of Windows 10 last night and reinstalled Office 365 2016....  very surprised this morning to discover I still have a slow running Excel program.  

    Anyone have recommendations on next steps??  

    This is turned into my full time job.

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  5. Anonymous
    2015-11-02T15:35:47+00:00

    Are these old Excel docs located externally or on OneDrive, or the local PC?

    FWIW I use Excel on an almost daily basis, most of which have multiple sheets, and much vba, some docs were created under Office 2010 and I have had no such issues in any office version, 2013 and 2016

    If you open Excel using the safe switch (Hold the Ctrl Key when starting excel) then within excel open the doc, what then?

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