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So, even though I had followed the instructions to install Office 2016 from Office 365 home, it was not successful even after 5 tries, restarting, uninstalling, restarting...my biggest issue is Visio 2013. I purchased it as I need it! But why can't I find any way to just upgrade Visio from 2013 to 2016? There is no instruction! I do not want to buy the new Visio 2016 when I only purchased Visio 2013 a few months ago. Please help!!!
A family of Microsoft relational database management systems designed for ease of use.
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Hi All,
We are reaching out to individuals on the thread through Private Messages with guidance on their issue.
For others facing the same problem please get back to us.
Thank you.
What number did you ring to get this sorted and what was their solution? I am talking with MS on the Answer Desk and they are useless they have no idea what I am talking about and are just trying to get rid of me
I started with:
(+44) 0344 800 2400
Then passed on to several other numbers, one of which I think was 0800 6427676 (was difficult to hear number given as they transferred me). I know at one point I was passed to the Visio team and the 'professional team'.
What number did you ring to get this sorted and what was their solution? I am talking with MS on the Answer Desk and they are useless they have no idea what I am talking about and are just trying to get rid of me
Keep on ranting. I can assure you that the issue can be resolved. Try the number I provided previously and ask to speak with a Visio specialist. That last bit is important. I am skeptical that MS will continue to provide free upgrades in the future given that they are losing some money on this. But until there is a fix, you will be able to get what you need.
Could you please contact me about this issue as well. We have a client having this exact problem and are struggling to find a resolution.