Margins change between desktop and mobile

Hi, Charles.

***

If we were to send this document to another PC user, nothing would happen, but if you send it to Android then something will happen.

***

Repeat:

A Word document is not the way to transmit something you want to appear the same to the recipient as it does to the sender. Period. The anomaly you feel is there between Android and PC can also appear between PC and PC.

All I have to add is that I disagree with your statement: "If we were to send this document to another PC user, nothing would happen."

Hi, Charles.

I remember that at one point you had opened the document on your phone and it changed the layout. I'm sure that this helped you to guide me clearly.

Once you clearly asked me, without any other claims or statements, I did check what you asked and it did make a difference. Please don't forget, though, that the main thrust has been that there is a problem in Word for Android that MS and users should be aware of. You have been helpful in that you had clarity to see the issue of confusion and rephrased a question clearly - result, we have moved along.

Doug has continually insisted that there was a header in my original document. I kept on talking about deleting it and he said it was there, even telling me I was seeing the special character when I wasn't. It was so frustrating to have to deal with this that, I admit, I no longer saw the wood for the trees - that's why it took a while to adjust the header distance.

You might not wish to look at the images, but in those images is the proof of what I was saying, and anyone like an MVP with a deep interest in Word should look - there was no header in the original document and the header was inserted, with a footer, when the document was opened on Android and without a single edit. It's also helpful to note that, with the header distance set to zero as is now the case, thank you, and even though there is no visible effect on the print view of the document, Word for Android nevertheless adds elements to a document (non-displayed headers and footers).

If we were to send this document to another PC user, nothing would happen, but if you send it to Android then something will happen. In this increasingly mobile-centric world, that is very important as people will be relying more and more on the collaborative features of Office. I don't want to work like that and will do everything possible to stay as old-fashioned as possible but it is inescapable that, if not corrected, this situation we have covered in the thread will affect people years to come and the MS answers site will be flooded with similar discussions.

I am very grateful to everyone here, including Doug, but I believe that in that little question that you gave toward the end, you steered us all out of a bad cycle - that's why I wrote what I did.

However, I do add my apologies to Doug for what was a very brusque post. It's never a good thing to do no matter how irritated one might feel in the morning.

If anyone takes a look at the images, I'd be happy to continue here, but in any case I'll send a bug report to MS. At least I'll always remember to check my header distance!

Doug has been more helpful. You have not been willing to read what he has written. I did, and repeated it to you until you tried it. Doug also has a much deeper understanding of Word than do I. I may have been more persistent.

I could not reproduce your problem, and spent a substantial amount of time on it. I have repeatedly volunteered to examine the problem document.  I do not care to take the time to sift for clues in images the meaning of which is not readily apparent. I doubt Doug will either.

To you this is a compelling puzzle. To me it is not. While I have a basic understanding of the xml structure of Word documents, I doubt that anything I would learn from your images would help me use Word better or let me help others better. Sorry.

Again, I would be happy to look at the problem files. In the meantime, you are able to produce your document and send it.

Doug, with a header pane open, there is a header. When you have deleted the header the pane can not be open. When there is a header you can see the special character whether the pane is open or not. When there is no header that character can not be seen.

Yes, I did not immediately check that setting.

I also insisted that Android is adding headers, which was the original problem. You insisted that it does not happen and have proven wrong.

I await your response on the images I have sent. This was not just about why it was happening (and no one has explained why it is happening, just that it is caused by the distance from the header from the footer).

I can tell you what is happening in rough terms, can you? The clues are in what I have pasted.

Doug, Charles has been much more helpful than you.