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Hi Guys, just to let you know that the final version of Office does not work properly and have 70-100% CPU issue as reported on numerous posts here. In my case, it's the WORD with which I have the issue with and no remedies posted here help. Please provide the fix as soon as possible, because this bug renders the new suite useless...
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
To resolve this issue, is your installation of Office for Mac fully updated?
In any Office application go to the Help menu and choose Check for Updates to launch the Auto Update app. Let AutoUpdate install the updates and then restart your Mac.
Update us with results for further assistance.
Hi everyone,
This issue is now fixed. For more information about how to obtain the fix, see https://support.microsoft.com/en-us/kb/3165798.
We very much appreciate your patience!
Best,
-Erik
I'm having the same issue on the same software versions.
It's a large document ~130 pages with a lot of tables. Typing and scrolling are both laggy and I'm frequently getting SBBOD when I change a style (e.g. set a highlighted section of text to bold takes ~5 secs).
CPU usage is <1% when Word is in the background, but bring it to the front and CPU is >50%. It jumps to 80-110% when typing or making changes.
I have the latest Word for Windows in a VM with a fraction of the resources allocated and am not seeing the same issues with this document.
Changing to Draft view has sped up scrolling and improved typing lag somewhat, but the high CPU usage remains.
UPDATE: updating to the latest fast preview (15.31 161227) has fixed the lagginess, but still experiencing 40-50% CPU when typing. At least it's now usable.
I think the extreme CPU usage is related with these errors:
29/08/15 08:35:42,153 Microsoft Word[2349]: Cocoa scripting error for '0x024a0182': four character codes must be four characters long.
29/08/15 08:35:42,153 Microsoft Word[2349]: Cocoa scripting error for '0x024a00e0': four character codes must be four characters long.
29/08/15 08:35:42,153 Microsoft Word[2349]: Cocoa scripting error for '0x024a0126': four character codes must be four characters long.
29/08/15 08:35:42,153 Microsoft Word[2349]: Cocoa scripting error for '0x024a012a': four character codes must be four characters long.
29/08/15 08:35:42,153 Microsoft Word[2349]: Cocoa scripting error for '0x024a0175': four character codes must be four characters long.
29/08/15 08:35:42,154 Microsoft Word[2349]: Cocoa scripting error for '0x024a012c': four character codes must be four characters long.
29/08/15 08:35:42,154 Microsoft Word[2349]: Cocoa scripting error for '0x024a0067': four character codes must be four characters long.
29/08/15 08:35:42,154 Microsoft Word[2349]: Cocoa scripting error for '0x024a00dd': four character codes must be four characters long.
In my logs hundreds of such messages were found generated with the same time stamp.
MS-Word 15.13.1 and OS X 10.10.5.
I can confirm that un-checking the spelling and grammar boxes in preferences reduces CPU load from ~70% down to around 5-8%. I hope a fix for this is in the works.
My system is a mid-2009 MBP 13" w/2.53 GHz C2D, 8 GB RAM, Samsung 840 Pro SSD, running OS X 10.10.5.