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Hi Guys, just to let you know that the final version of Office does not work properly and have 70-100% CPU issue as reported on numerous posts here. In my case, it's the WORD with which I have the issue with and no remedies posted here help. Please provide the fix as soon as possible, because this bug renders the new suite useless...
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
To resolve this issue, is your installation of Office for Mac fully updated?
In any Office application go to the Help menu and choose Check for Updates to launch the Auto Update app. Let AutoUpdate install the updates and then restart your Mac.
Update us with results for further assistance.
Hi everyone,
This issue is now fixed. For more information about how to obtain the fix, see https://support.microsoft.com/en-us/kb/3165798.
We very much appreciate your patience!
Best,
-Erik
I'm having the same issue on the same software versions.
It's a large document ~130 pages with a lot of tables. Typing and scrolling are both laggy and I'm frequently getting SBBOD when I change a style (e.g. set a highlighted section of text to bold takes ~5 secs).
CPU usage is <1% when Word is in the background, but bring it to the front and CPU is >50%. It jumps to 80-110% when typing or making changes.
I have the latest Word for Windows in a VM with a fraction of the resources allocated and am not seeing the same issues with this document.
Changing to Draft view has sped up scrolling and improved typing lag somewhat, but the high CPU usage remains.
UPDATE: updating to the latest fast preview (15.31 161227) has fixed the lagginess, but still experiencing 40-50% CPU when typing. At least it's now usable.
Hi John,
Interesting point but perhaps an outlier case? In principle, this 'should' not happen, there is legitimate expectation that software - especially a leading global one - is stable, efficient and easy to use (and perhaps, elegant). I know that the following comparison is extreme but when I turn on the water I expect the water to run normally every time I do it. If a software can't finally shed the widespread perception of being in constant beta version mode, it will ultimately fail - because after 20-30 years with computers one is fed up with things that are buggy. I'm not suggesting we should go back to our caves... but quality used to be a very simple measure of engineering talent (disclaimer: I'm from a country that values these qualities perhaps too much)
my document (raw text: chapter of a publishing: no tables, etc... very simple structure...) was behaving correctly for month/years on a word 2008...
i've already tried to switch off grammar & spelling no difference...
furthermore I've not updated my software to get rid of those important features...
Thanx all for your concern, but I've asked this morning for a refund that is now acted by Microsoft Corp.
it's totally abnormal to figure out such a huge problem, once again for an out-of-the-box application/install, and I do not want to become a bug analyser/reporter... spending time on a matter which should have been resolved by engineer months ago...
I've just installed openoffice, my document behave correctly with cpu usage < 2%
Sincerely
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