Excel (Office 365): Program works, but splash screen won't disappear

Anonymous
2016-03-30T00:08:25+00:00

Recently, I noticed that when I open Excel for Office 365, the program opens and runs fine, but the splash screen doesn't disappear. It remains in the background once the program starts. Other windows open on top of it, it's just annoying that it won't go away. I can minimize and and move it around, but that's it. I unchecked the box next to "Show the start screen when this application starts", but it still shows up. Updating Office also didn't help. It only seems to be a problem with Excel as neither Word nor PowerPoint has this issue.

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2016-05-11T17:15:52+00:00

I'm sorry that you were encountering this issue and for any inconvenience it may have caused.

This issue was occurring if you had disabled the "Show start screen" (to show a new blank workbook in Excel on boot) and had any add-in enabled.

We have addressed this issue in the latest release of Excel which is now available through Update.

Bob

Microsoft Excel Desktop Team

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  1. Anonymous
    2016-04-17T22:55:32+00:00

    How is removing add-ins considered a viable option or fix? Some formulas will not work without add-ins. This would be like my taking my car to the dealer with a complaint that my car doesn't work while the air conditioning is working and the dealer telling me not to use the air conditioning.

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  3. Anonymous
    2016-04-17T21:19:38+00:00

    I've noticed that this occurs on xlsx files but not xlsm. Whenever I open a macro-enabled spreadsheet, the splash screen disappears, but when I open a regular spreadsheet, the splash screen stays.

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  4. Anonymous
    2016-04-12T04:15:45+00:00

    Yes, I remember now that when I reinstalled Excel, there was a problem with the program not recognizing an add-on, so I ended up just deleting the add-on. That must be why the problem went away for me.

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