Chris Spera Contact Information - Per Gabe Aul Tweet

The next time the ink disappears, could you check if the OneNote canvas is responsive: you can scroll the page, type and navigate to other pages.

Please also see this thread:

http://answers.microsoft.com/en-us/insider/forum/insider\_office-insider\_onenote/inking-in-onenote-on-surface-pro-3-disappears/b6c5f168-f4dd-48ef-996b-8b933a28da9c?page=5&msgId=631809d5-6d11-4714-9a35-61a9cc6db85e

I have reported in that thread that it has happened with me as well.  There was hesitation in Build 10061, Ink floats and disappears when trying to move the OneNote canvas up to create more writing room.

When you describe the ink as floating, does it mean that the ink doesn't scroll along with the page?

Does the bug appear as frequently as before?

Please try the Office 2016 preview version that came out today. It would be version 16.0.3930. It has some changes that may help avoid this bug.

Mavis,

I am unable to complete any testing with OneNote 2016, as OUTLOOK 2016 has a blocker bug for my use case.

As of this date, Outlook 2016 Public Preview for Windows doesn't support Exchange accounts.  I understand that this is a preview and not finished software, but I use OneNote at work, and need my work calendar synchronized with Outlook so that my meetings, their agendas, invitation notes and attachments etc., are included in the meeting header when its pulled into OneNote.

Since Outlook doesn't support Exchange Accounts from ANY supported Exchange Server as of this writing, my retesting efforts are at a stand still. As soon as that support is included, I will be happy to retest with OneNote 2016.

(BTW... the fact that Outlook 2016/Office 2016 Preview was released to the public LACKING Exchange support (not EAS, but Exchange Server 2010/2013 support) is BEYOND outrageous. It seems ludicrous that an Exchange email client won't work with either an on-prem or hosted Exchange Server 2010 account, even as a preview.  

Who signed off on this release?!?! This isn't sour grapes. As an SQA VP, I'm asking a legitimate question...)

No it only happened the once during the day, but I have now reset my surface and reinstalled everything, so I'll see if it happens again before I try 2016

Thanks

The next time the ink disappears, could you check if the OneNote canvas is responsive: you can scroll the page, type and navigate to other pages.

Please also see this thread:

http://answers.microsoft.com/en-us/insider/forum/insider\_office-insider\_onenote/inking-in-onenote-on-surface-pro-3-disappears/b6c5f168-f4dd-48ef-996b-8b933a28da9c?page=5&msgId=631809d5-6d11-4714-9a35-61a9cc6db85e

I have reported in that thread that it has happened with me as well.  There was hesitation in Build 10061, Ink floats and disappears when trying to move the OneNote canvas up to create more writing room.

When you describe the ink as floating, does it mean that the ink doesn't scroll along with the page?

Does the bug appear as frequently as before?

Please try the Office 2016 preview version that came out today. It would be version 16.0.3930. It has some changes that may help avoid this bug.

The next time the ink disappears, could you check if the OneNote canvas is responsive: you can scroll the page, type and navigate to other pages.

yes it was responsive, I went to write the phrase again and it reappeared then vanished again...never to be seen again ;-)

I didn't navigate to other pages though

Try navigation to another page. If the canvas is hanging then the ink would appear, but not get saved causing it to shortly disappear.

How often do you see it? Is it as frequent as before?

Could you install the latest OneNote 2016 Preview that was released today? It has some changes that may help avoid this bug. You can install it from: https://products.office.com/en-us/office-2016-preview

The next time the ink disappears, could you check if the OneNote canvas is responsive: you can scroll the page, type and navigate to other pages.

yes it was responsive, I went to write the phrase again and it reappeared then vanished again...never to be seen again ;-)

I didn't navigate to other pages though