I've been having problems with my Office 2007 since the Windows 10 update that took place this past February.
All the icons of my office files went blank (they are completely white and don't show the "W" of Word an the "X" of Excel). But what is worse is that part of the files have been deleted. The files are still there, but a big chunk of text is missing from
my Word files. Also when I go under "properties" the "creation date" and the "last saved date" do not correspond to the actual dates when I created and last saved the documents.
Today I went to a local Microsoft store and I was told that the February update is not compatible with Office 2007. The customer service representative convinced me to upgrade my computer to Office 365, and told me that the files were not corrupted and no
deletion took place, but I am 100% sure that those files are not the way they are supposed to be. He also told me that during the February update the files were rewritten by the update itself, so I wonder whether during that February update something went
wrong.
Does anybody have an idea of what went wrong and how I can recover the missing information? The files I'm talking about are travel journals from 2 years ago, and there is no way that I can recreate them relying exclusively on my memory.
Help please!