A family of Microsoft word processing software products for creating web, email, and print documents.
Your problem appears to be a different one, since you are pasting rather than inserting images. Most likely the images are linked, and the link is broken. Unfortunately, since Word 2010 does not display a field code for linked images (even when inline), it's difficult to ascertain this. If you still want MS to look at your file, I can put them in contact with you.