Office 365 Home Premium/University error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”

Anonymous
2014-03-20T20:50:54+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 365 Home Premium/University. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2014-03-20T20:52:28+00:00

Hi Vidyaranjan,

If you receive this error when trying to install Office 365 Home Premium/University:

“Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30088-4”

Use this article to remove Office and then try installing it again.

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  1. Anonymous
    2014-04-03T22:21:13+00:00

    I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 365 Home Premium/University. What should I do?

    I don't want to download free trial however before I made decision  the office 365 took my apps off for office student 2013...now I'm having a hard time trying to recover my office 2013...please help me.  I went to programs and have tried to restore it but it says something like wait for change to take place.  Margretta.

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  2. Anonymous
    2014-04-04T02:15:07+00:00

    Hi Vidyaranjan,

    If you receive this error when trying to install Office 365 Home Premium/University:

    “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30088-4”

    Use this article to remove Office and then try installing it again.

    Hola buenas noches:

    En Mayo 2013 compre este servicio y ahorita quiero volver a instalar y me marca este error, que significa?

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  3. Anonymous
    2014-04-04T03:02:03+00:00

    I am un able to down load

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  4. Anonymous
    2014-04-04T03:27:18+00:00

    I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 365 Home Premium/University. What should I do?

    Was this answer helpful?

    0 comments No comments