Office 365 Home Premium/University error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”

Anonymous
2014-03-20T20:50:54+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 365 Home Premium/University. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2014-03-20T20:52:28+00:00

Hi Vidyaranjan,

If you receive this error when trying to install Office 365 Home Premium/University:

“Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30088-4”

Use this article to remove Office and then try installing it again.

Was this answer helpful?

3 people found this answer helpful.
0 comments No comments

115 additional answers

Sort by: Oldest
  1. Anonymous
    2014-03-30T04:27:29+00:00

    Mine is doing the same thing, how do I fix it

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-03-30T11:33:00+00:00

    I am getting the error, something went wrong. Sorry we ran into a problem

    help please

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-03-30T17:16:08+00:00

    Good evening. Trying to uninstall Office 2013 and reinstall, as all functions inaccessible. Uninstall has frozen too.

    Guidance gratefully accepted.

    JR

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-03-30T21:23:55+00:00

    I went onto Word 365 and got "Sorry something went wrong"

    Was this answer helpful?

    0 comments No comments