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I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 365 Home Premium/University. What should I do?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Vidyaranjan,
If you receive this error when trying to install Office 365 Home Premium/University:
“Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30088-4”
Use this article to remove Office and then try installing it again.
please end info on how to get online
cannot sign on to new pc. Burt your message says go online for help. How is this possible?????????????????
Sold to Veronica Harding
1 Hertford Crescent
DH59LS
Billing No - TIUGcwAAAAC6EgPA
Have a new hardrive so need to set my Microsoft up again ASAP
Send instructions please to my email
EMAIL - ******@live.co.uk
I had the Office 365 program on my computer last year, and when I had to renew it this year, purchased a new copy from a shop, but can't install it with the product key. do I have to re purchase it again on line for it the work. I keep getting the error 30088-4
Selby West