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I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 365 Home Premium/University. What should I do?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Vidyaranjan,
If you receive this error when trying to install Office 365 Home Premium/University:
“Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30088-4”
Use this article to remove Office and then try installing it again.
I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 365 Home Premium/University. What should I do?
Não estou conseguindo abrir nenhum documento e arquivo. Necessito com urgência de uma resposta.
Mari
I have not been able to fully install Office 365. I keep getting the error message. Please let me know what I need to do. If I uninstall Office 365 will I be able to reinstall it without having to pay an additional fee?
This past weekend I was not able to open any application within Office 365 word, excel, etc.......
I finally decided to delete the file and re installed Office 365 and it resolved the problem...
The forum has been quite useful
Thanks
Graham
I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 365 Home Premium/University. What should I do?
Run while you still can. I signed up for the free trial of Office 365 home, and then decided to subscribe after a couple of weeks. Now every month I get the "Unlicensed Product". When I try to follow their links to register I get the same error message you do.
After several hours with tech support / help desks / uninstall-reinstalls / fixing what tech support has broken, I'm told this week it is because my original sign-up date and purchase date are different - therefore it is my fault and I have to spend more hours with Microsoft tech support fixing their software bugs.
RUN AWAY WHILE YOU STILL CAN!!!!
What should I do?