Office 365 Home Premium/University error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”

Anonymous
2014-03-20T20:50:54+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 365 Home Premium/University. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2014-03-20T20:52:28+00:00

Hi Vidyaranjan,

If you receive this error when trying to install Office 365 Home Premium/University:

“Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30088-4”

Use this article to remove Office and then try installing it again.

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  1. Anonymous
    2014-03-25T03:59:42+00:00

    After spending an hour with the "Help"less desk (and given wrong information) I then went to Tech Support - THEY FOUND THE ANSWER!!!

    1. Right click on MS Word (or other Office Program) and RUN AS ADMINISTRATOR
    2. Open a blank document - you will still get the "Unlicensed" message
    3. Close the document
    4. Open MS Word normally
    5. The "Unlicensed" message disappears

    Good Luck

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  2. Anonymous
    2014-03-24T20:26:15+00:00

    BONSOIR

    MICROSOFT OFFICE  PLUS DE CONNECTION

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  4. Anonymous
    2014-03-24T19:31:33+00:00

    I would like to know what went wrong?

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