Office 365 Home Premium/University error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”

Hello,  I am trying to install  Microsoft Office on my computer for Windows 8.  I did have a trial version of Microsoft Office but has now expired.  I am now trying to install a paid version of the Office program.  How can I install Office on my computer without getting error code 30088-4?  The paid program has already been installed successfully on one computer in another state.  I'm understanding that this program can be shared on two different computers from the original owner (Mother-In-Law).  I have the product key and a link sent to me from Microsoft to install Microsoft Office but receiving that pesky error code an cannot proceed to the install.  I am stuck...

This is how you fix this issue:

You need to login to your Microsoft account and go to subscriptions...

you should see your office 365 subscription listed

it will list the computer name  you have assigned to one of your available licenses

you need to delete that machine from the list

then click install and let it run through the install process

when its done - you will see a message - all done!

you must then reboot your computer

and then try to login to Outlook, word, excel or which ever program is giving you the unlicensed error or red band on the top screen  -

if the red band is still present - log back into your Microsoft account and click the install button again

you may have to try this solution a couple of times to get it working

the good news is that this does work  - just try it again if it fails the first time.. it only takes a few minutes to run it again if it fails

I am sure this will resolve your issues - have a nice day!

I installed office 365 in December and it worked fine now I get error. something went wrong. What should  I do. I have internet connection but it  does not recognize it.

I have just received the same message when I opened outlook today?

I have been running office 365 for over a year and my subscription is paid in full - I do not want to re-install it.  why am I getting a message to activate it - its was already activated and its set to autoactivate when it renews in 3 days.

I hope I don't loose all of my mail? and the message it stating that I am going to loose all of my mail in 6 days and it wont active overt the internet