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I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 365 Home Premium/University. What should I do?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Vidyaranjan,
If you receive this error when trying to install Office 365 Home Premium/University:
“Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30088-4”
Use this article to remove Office and then try installing it again.
I bought the card with the product code on it $125. Finally just got it uninstalled. Had to download the "Fix-it" download before it would even uninstall.......I'd be ashamed if I were MS. I have read on SEVERAL sites that tons of people are having issues. I am now waiting.........and waiting on it to reinstall....been almost an hour now....wish there was a way to bill MS for my time..... OR they could actually make a product that worked...
Chow
I BOUGHT THE 9.99 MONTH SUBSCRIBTION AND IT WILL NOT INSTALL
getting same error
No, YOU got stuck....join the club. Here;s your sign. Open Office is still free and no headaches.
Good Luck!