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I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 365 Home Premium/University. What should I do?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Vidyaranjan,
If you receive this error when trying to install Office 365 Home Premium/University:
“Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30088-4”
Use this article to remove Office and then try installing it again.
What the heck is going on Microsoft????????????WTF?
I paid for a software that I can no longer use at this time....You have just shut down my production with this laptop. You are truly making my thoughts about converting over to a Mac more realistic.
I am ticked That you would build in such a hurdle for users without a quick fix.
I can even uninstall the damn software. WTF?
Please provide a solution...
Fix does not work. Says subscription is active. Still says error. Cannot uninstall. Can't even pull up an old word document. Dead in the water here.
How I get help to fix the same problem.
I went onto Word 365 and got "Sorry something went wrong"