Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Earle,
About your problem with para 1.5
Your own search results showed that both Outlook.pst & Archive.pst existed in the folder C:\Users\Earle\AppData\Local\Microsoft\Outlook
There should only be a folder in there called "New folder" if you have created it.
These files are all as expected:
Outlook.xml.kfl
~last~.sharing.xml.obi
extend.dat
Outlook.sharing.xml.obi
There is no logical reason to see a file called "Outlook personal folders" in that or any other location. That sounds to me that you are looking within Outlook itself as that is normally the only place you would see that. It is essential to do the moves I have suggested with Outlook closed as it will not allow you to do them whilst it is open.
About Palcouk's notes
It is perfectly possible that many of these files are just copies of each other. The procedure I gave you in my post 3 Review the 53 backed up pst files should identify & eliminate these duplicates.
