Try*3
1 Relocate the Outlook.pst file
1.1 Close Outlook
1.2 Minimise all your open windows so you have a blank desktop to work with.
1.3 Open Windows explorer. Open Windows explorer again so you have two windows open.
Right-click on the TaskBar and select Show windows side by side.
1.4 In one window, go to C:\Users\Earle\My Documents [by the way, you will sometimes see this appearing as C:\Users\Earle\My Documents and sometimes as C:\Users\Earle\Documents but they are both the same thing - one is just an alias of the other]. Double-click on C:\Users\Earle\My Documents to open it up then right-click, selectNew then
Folder. Call the new folder PIM and double click on it to open it.
You can confirm where you are by looking at the address bar at the top of Windows explorer & you will see that you are now in C:\Users\Earle\My Documents\PIM.
I agree.
1.5 In the other window, go to C:\Users\Earle\AppData\Local\Microsoft\Outlook and you will see Outlook.pst, Archive.pst and several other files [including other pst files but youhave to
ignore them for now].
I don't see Outlook.pst or Archive.PST
I see Outlook 683,065 kb
1.6 Select Outlook.pst and Archive.pstonly then drag them across to C:\Users\Earle\My Documents\PIM and let go of the mouse.
1.7 Just as a precaution, in C:\Users\Earle\My Documents\PIM, select both Outlook.pst and Archive.pst then right-click, selectSend to then
Compressed [zipped] folder. Doing this will ensure that you can start again if anything goes horribly wrong later.
The reason for making zipped files rather than straightforward copies is that you already have 55 copies of pst files dotted around your drive and you don’t want any more of them confusing the procedure.
I don't see Outlook.pst or Archive.pst
The folder is empty.
Please advise.
Earleb