Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Uninstall the browser totally from your device, then download again.
This will solve your problem.
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I don't know about anyone else, but in my never very humble opinion not being able to sign out of Outlook is a huge problem and a major flaw. The way it stands now, any browser on any machine where I open my Outlook will be able to go back in to my email without logging in, whether I'm there or not. And none of the things any support person has tried solves the issue. I've already been thru all of it, removing cookies, history, changing settings, different browsers, changing certificates, etc. and still it is impossible to sign out of Outlook in a browser.
I know I'm no expert, but nobody should have to jump thru all those hoops just to force my browsers to let me sign out of Outlook. And everybody tells me Microsoft made it this way by design?? WHAT?
FIX THIS! I'm no expert, but I'm no ordinary dummy user, either. I'm a developer so I can try things without messing up my machine. But nothing I've tried so far has made any difference. When the browser opens, and I go to Outlook, it automatically logs in and lets whomever is sitting at the computer have full access to my email.
Do you not see this as a major design flaw, Bill?
FIX THIS!
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Uninstall the browser totally from your device, then download again.
This will solve your problem.
You don't have to disable adblock, I never did. All you have to do is to refresh the page in firefox "just before" you're going to log out, and don't do anything else after this. This will give you the drop down menu, works for me every time so far.
I got the same problem. I just switch to OneDrive and logoff. It opens OD in a new tab and when you log off there, you can see the Outlook Mail tab also log off at the same time. That constant non-log off loop is super annoying.
There is no "name in the top right corner" to click on
My title bar has an icon on the left to switch to Mail | Calendar | People | Tasks
I have buttons on the right for Notifications | Settings | Help | People
That's it!
Debbie