We work on a product that uses Excel, we are now testing all aspects of Excel 2013. During these tests, we seem to have encountered a problem where excel suddenly causes high CPU usage by only drawing some shapes. We have been able to minimize the problem into the following few steps: Open a new, clean workbook Draw an oval, give it a material (right-click, choose “Format Shape”, click “Effects”, “3D Format”, “Material”. Choose any material.) Duplicate the Shape four times, producing Oval2, 3, 4 and 5. Group Oval2 and 3. Group Oval 4 and 5. Press Alt-F10, in the selection window, hide the group containing Oval2 and 3. Deselect everything (!) by clicking in an empty cell. Now observe the task manager. On an I7 Windows 7 PC, Excel now runs 4 cores at around 50%. Also, OnTime functions are not being called anymore because of this rendering bug. Once you select any shape, or un-hide the hidden group, Excel becomes quiet once again. Also, the problem can be prevented from happening by removing the materials in the shapes. This bug (?) seems to happen also on most of our more complicated applications, and it would take lots of work to re-design everything not to use materials. Can anyone confirm this problem, provide a workaround?

Confirmed, uninstalling those 3 updates really fixed High CPU issue. (tested on 1 client computer)

Does anyone can confirm this? Hi julienSybille Here is an official link from Microsoft stating that KB3114717 is no longer available because it causes slow down or freeze of excel 2013. (view print screen) https://support.microsoft.com/en-us/kb/3114717 Try uninstalling this update first , if it solves your issues that's great. if not uninstall both of these : KB3114734 KB3114736 good Luck Meron

http://devopssurf.blogspot.co.il/2016/03/office-2013-high-cpu.html Short and Simple Microsoft support suggested I uninstall three updates that cause excel 2013 , word 2013 or outlook 2013 to consume high cpu usage . uninstall the following KB's and you are good to go. KB3114717 KB3114734 KB3114736

office 2013 high cpu Short and Simple Microsoft has " recalled" three office updates that cause excel 2013 , word 2013 or outlook 2013 to consume high cpu usage . uninstall the following KB's and you are good to go. KB3114717 KB3114734 KB3114736 http://devopssurf.blogspot.co.il/2016/03/office-2013-high-cpu.html

Excel 2013 High CPU Usage

Anonymous

We work on a product that uses Excel, we are now testing all aspects of Excel 2013. During these tests, we seem to have encountered a problem where excel suddenly causes high CPU usage by only drawing some shapes. We have been able to minimize the problem into the following few steps:

Open a new, clean workbook
Draw an oval, give it a material (right-click, choose “Format Shape”, click “Effects”, “3D Format”, “Material”. Choose any material.)
Duplicate the Shape four times, producing Oval2, 3, 4 and 5.
Group Oval2 and 3. Group Oval 4 and 5.
Press Alt-F10, in the selection window, hide the group containing Oval2 and 3.
Deselect everything (!) by clicking in an empty cell.

Now observe the task manager. On an I7 Windows 7 PC, Excel now runs 4 cores at around 50%. Also, OnTime functions are not being called anymore because of this rendering bug. Once you select any shape, or un-hide the hidden group, Excel becomes quiet once again. Also, the problem can be prevented from happening by removing the materials in the shapes.

This bug (?) seems to happen also on most of our more complicated applications, and it would take lots of work to re-design everything not to use materials. Can anyone confirm this problem, provide a workaround?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

2016-03-03T08:28:15+00:00

Confirmed, uninstalling those 3 updates really fixed High CPU issue. (tested on 1 client computer)
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Anonymous

2016-03-03T08:15:21+00:00

Does anyone can confirm this?

Hi julienSybille

Here is an official link from Microsoft stating that KB3114717 is no longer available because it causes slow down or freeze of excel 2013. (view print screen)

https://support.microsoft.com/en-us/kb/3114717

Try uninstalling this update first , if it solves your issues that's great. if not uninstall both of these :

KB3114734

KB3114736

good Luck

Meron
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Anonymous

2016-03-03T07:41:45+00:00

Does anyone can confirm this?
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Anonymous

2016-03-02T21:14:54+00:00

http://devopssurf.blogspot.co.il/2016/03/office-2013-high-cpu.html

Short and Simple

Microsoft support suggested I uninstall three updates that cause excel 2013 , word 2013 or outlook 2013 to consume high cpu usage .

uninstall the following KB's and you are good to go.

KB3114717

KB3114734

KB3114736
Was this answer helpful?

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Anonymous

2016-03-02T18:41:05+00:00

office 2013 high cpu

Short and Simple

Microsoft has " recalled" three office updates that cause excel 2013 , word 2013 or outlook 2013

to consume high cpu usage .

uninstall the following KB's and you are good to go.

KB3114717

KB3114734

KB3114736

http://devopssurf.blogspot.co.il/2016/03/office-2013-high-cpu.html
Was this answer helpful?

0 comments No comments