Why cant I download Office 365 to my Samsung Tablet

I have the same problem and do not find the explanation that the Android Mobile version is not compatible satisfactory.

I am a small business owner paying for a certain suite of services among which Microsoft indicated the ability to use and access Microsoft 365 on Android devices. If I can only use it on my phone and not on my tablet the utility of this "mobile" service is greatly reduced.

What is the fix for this problem?

Gayle Gorvett

Hi,

Thank you for posting your query in Microsoft Office Community.

A quick question before proceeding:

What happens when you go to Google play from your tablet and then try installing Office 365? Does it show its compatible?

https://play.google.com/store/apps/details?id=com.microsoft.office.officehub

You may also refer to the section ‘Is Office Mobile for Android phones available on other devices like Android tablets?’****in the following blog and check:

http://blogs.office.com/b/office365tech/archive/2013/07/31/office-mobile-for-android-phones.aspx

Office Mobile for Android phones is specifically designed to run on Android Phones not on Android tablets. It is been noticed that Office Mobile can be installed on some tablets, however this is not Officially confirmed by Microsoft.

I hope this information helps. Reply if you need more assistance and I'll be happy to further assist you.

Thank You.