Office 2013 missing after June 11 Microsoft auto upates

Anonymous
2014-06-11T13:58:21+00:00

Office Home and Business 2013 is now blank under "file size" in Programs and Features following the June 11 Microsoft update.  How do I recover it?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

314 answers

Sort by: Oldest
  1. Anonymous
    2014-06-11T18:04:24+00:00

    Hi All,

    Let me help you open the Office 2013 applications.

    I would like to know what happens when you open the Office 2013 applications, do you get any error message?

    Let us perform quick repair of Office 2013 suite following the steps from the link below.

    http://support.microsoft.com/kb/2827031/en-us

    If the issue persists, then let us run the fixit from the following link to completely remove all traces of Office 2013 suite.

    http://support.microsoft.com/kb/2739501

    Now download and install Office 2013 by logging into www.office.com/myaccount with the registered

    email address and click Install Office.

    Let us know if the suggestions provided are helpful.

    Thank you.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-06-11T18:20:47+00:00

    I just did a restore to right before the update and Outlook works fine again. Word and Excel open with no issues as well. Now to make sure it doesn't install again this evening!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-06-11T18:23:24+00:00

    Not going to install any updates from MS until this is corrected. This is too much to have to do when you have multiple pc/laptops in an office setting!

    Fix it and put out a new update with the corrected program.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-06-11T18:56:29+00:00

    Your 1st option the quick repair will not work.  The repair option is not offered.

    If I use your 2nd fix to remove all traces of Office 2013 Suite will I be able to reinstall office as office 2013 came bundled with this Dell computer?

    Gary

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-06-11T18:58:15+00:00

    Hi All,

    Let me help you open the Office 2013 applications.

    I would like to know what happens when you open the Office 2013 applications, do you get any error message?

    Let us perform quick repair of Office 2013 suite following the steps from the link below.

    http://support.microsoft.com/kb/2827031/en-us

    If the issue persists, then let us run the fixit from the following link to completely remove all traces of Office 2013 suite.

    http://support.microsoft.com/kb/2739501

    Now download and install Office 2013 by logging into www.office.com/myaccount with the registered

    email address and click Install Office.

    Let us know if the suggestions provided are helpful.

    Thank you.

    complied with the contents of repair action.  Now Office Professional 2013 is gone and can't reload.

    Was this answer helpful?

    0 comments No comments