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Office Home and Business 2013 is now blank under "file size" in Programs and Features following the June 11 Microsoft update. How do I recover it?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Uninstall the Windows upgrades from 6/11/2014. Then do the fix. It worked for me.
What's the URL of the FixIt You used?
This way?
Office works?
No repair of Office 2013 necessary ?
Which Version of Office 2013 are You using? Click-and-Run or the full Installation via DVD?
http://support.microsoft.com/kb/2739501/en-us
All it does is remove any traces of Office from your computer. You still have to reinstall Office after it is done.
I appreciate the point about click-to-run. I still say it's sloppy and inefficient. And it hides information and processes from technical people like me. It's sofware-as-a-service forced on people who didn't want to buy it. The whole point of buying 2013 "preinstalled" on a new PC (instead of 365) is that it was NOT SaaS.
What's the URL of the FixIt You used?
This way?
- uninstall all MS-Updates from 6/11/2014
- reboot
- use of FixIt
- reboot
Office works?
No repair of Office 2013 necessary ?
Which Version of Office 2013 are You using? Click-and-Run or the full Installation via DVD?
I just used this file O15CTRRemove.diagcab. I do not remember the URL. Just double-clicked it and ran it. When it was done I ran setup64.exe from the DVD. I have the Click To Run version. I can send you a screen shot if you give me an email address that shows the version. It is not the MSI with all the choices. it is the version that you start installing and it says you can start working immediately while it continues to install. Here is a link to the screen shot showing that i have the CTR version: https://www.dropbox.com/s/va99llxc2to8h88/Screenshot%20showing%20my%20Office%20version.JPG
I do not have a Product key to install the MSI version. And yes, if you buy it online and get a backup DVD, the DVD only starts the CTR install unless you get a second Product key to use for an MSI install. I did not get the 2nd Product Key which I should have done. Anyway there is the link so you can see for yourself.
Well, I was going to post a list of all the new files that the June Office Update put on the computer June 10-11th but when I went to get them, there are so many sections to the updates it put on and so many files in each update, that even if I copy and paste them all it will take way too long. So, if you want to examine it, just go to the Update button in an Office program and choose to View Updates and then click on each one and find the section on How Do I Know if the Update Installed? and you will get a page that has a list of the files it changed and/or put on your computer with that update. Sorry, but it would take me too much time and i dont' have enough time to do it. But you can see them for yourself and it also tells you how to undo any Office update that you want to get rid of.
