Office 2013 missing after June 11 Microsoft auto upates

Hi All,

Let me help you open the Office 2013 applications.

I would like to know what happens when you open the Office 2013 applications, do you get any error message?

Let us perform quick repair of Office 2013 suite following the steps from the link below.

http://support.microsoft.com/kb/2827031/en-us

If the issue persists, then let us run the fixit from the following link to completely remove all traces of Office 2013 suite.

http://support.microsoft.com/kb/2739501

Now download and install Office 2013 by logging into www.office.com/myaccount with the registered

email address and click Install Office.

Let us know if the suggestions provided are helpful.

Thank you.

CAUTION - this worked for me (Toshiba Win 7 pro 64, Office 2013 Home & Business), but because my Office came pre-installed, I could not re-install office it via the office.com website.  It said my copy wasn't found and that for OEM installed Office you have to contact the manufacturer.  So I called Toshiba and because my 5 month new laptop was out of the software warranty period, I had to pay for a support plan. Once I did that, the online techinician (in Manilla) downloaded and re-installed office via Microsoft's site.  FYI, no data or settings were lost.  I've also turned off Win auto-updating.

Thanks Microsoft, for wasting 3+ hours of my day and costing me $100 to have Toshiba fix your problem on my one machine.

I spent an hour and a half with a Microsoft tech 1 last night who remoted in and could not fix, then got a case # and had a tech 2 call me tonight who remoted in and deleted my LAN settings so I had no Internet access. I had to contact my provider then pay HP $100.00 to just fix my internet connection that the Microsoft employee broke. My Office 2013 professional plus still does not work, but I no longer trust Microsoft employees to remote in and try to fix. I can't believe a company of this size and stature treats their customers this way and does not test their security updates with their other products before outing them out there!!

can you help me im having this same problem. ******@verizon.net

Office Home and Business 2013 is now blank under "file size" in Programs and Features following the June 11 Microsoft update.  How do I recover it?

Please help me recover Microsoft office.  I cannot do anything or pull any of my files.

I also just found out something else that you guys may know, but I didn't learn until now. When I purchased my Office 2013 I got a backup DVD just in case I was not able to download it again for some reason. I thought it would allow me to install either the Click To Run version or the MSI Installer version. It would except for one thing. The Product Key you get with your order for the downloadable version only allows you to install the Click To Run version unless you get a second Product Key with the DVD. If you get it straight from the Office Store just click the green button and get that second Key. Now you can install it in either flavor. But if you are like me, I got it through a special offer through my company and I ordered a backup DVD which came from the Office store because it has the sticker inside that says if you want the MSI installer version you have to get that second Product Key, except one thing: You can't get a second key unless you bought it straight from the Office store. So basically, I have a backup DVD that has the entire MSI version on it, but I can only use it to install the Click To Run version because I didn't have any way of getting the second key without going to the Office store and buying a full retail version. So, to sum up: Even if you have a backup DVD, if you didn't get it at the official Office store with a second Product Key then you are only able to use the DVD to install the Click To Run version. It doesn't make any sense to me why you can't install it as long as you have at least one key. Just because you found a good deal why penalize you? And why bait and switch you by making you think you have a true backup that works like a DVD should when it is no different than using the tiny setup files that you downloaded when you first installed it. To be fully forthcoming they should give you a DVD with just the tiny setup files and nothing else. But no, the DVD has the entire full MSI installer version even knowing that you would not be able to use it. Oh well, just thought you might like to know, because in this time of crisis when we are all looking to our emergency backups to get back up and running, this little gem of knowledge was quite a surprise and letdown.

Office Home and Business 2013 is now blank under "file size" in Programs and Features following the June 11 Microsoft update.  How do I recover it?

Please help me recover Microsoft office.  I cannot do anything or pull any of my files.

To what are you referring when you say you cannot "pull any of my files"? Even if Office crashed you should be able to get to the rest of your computer, including any files created in Office. You just have to use a different computer or different software to work with until you get Office back up and running.