Office 2013 missing after June 11 Microsoft auto upates

Anonymous
2014-06-11T13:58:21+00:00

Office Home and Business 2013 is now blank under "file size" in Programs and Features following the June 11 Microsoft update.  How do I recover it?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2014-06-13T19:10:34+00:00

    I hope this helps others as I have fixed the problem I had. Please read.

    I had the problem of being unable to access any of the Microsoft Office 2013 products upon installing the latest Windows 7 update for June 11, which was very frustrating as it is my work laptop. This came into effect after the system rebooted to install the updates. When attempting to open a Microsoft program, a Microsoft pop up said to try a quick fix/repair which did not work and brought me to this forum.

    I proceeded to restore windows to before the update (May) by opening the control panel-system and security-backup and restore and selecting recover system settings. I thought this would work but it did not. I then restored Microsoft Office to a previous update in May by right clicking Microsoft Office from the Windows start button-programs-Microsoft Office and selecting the Previous Versions tab and selecting an earlier version (I chose June 9 as I know it worked then) and clicking restore...... This still did not resolve the problem! I restarted the computer between each step to ensure the changes would take place (if they worked).

    I then tried another idea (which worked for me). I opened the control panel-uninstall or change program-right clicked Microsoft Office and select change-online repair (previously I had tried the quick fix, so i thought what harm can an online repair do!) It took about 15-20 minutes but I knew it was a step in the right direction as the Microsoft Office logo appeared on the screen. It said it was loading and in the bottom right corner said that office is installing in background and that I had a slow connection. After it finished i tried to open an office program at alas it opened! I had to enter my product key to prove it was licensed (I couldn't remember the email and password). It all seems to be working fine now. At no point did I uninstall any programs. I think i will turn off the Microsoft Office updates until i know there is a fix, this has taken me nearly my whole work day to fix. I hope this works for others too! Please let me know if it helped.

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  2. Anonymous
    2014-06-13T18:54:01+00:00

    I was able to recover by using the fix tool on microsoft's web site for uninstall of office 365.  Then after the reinstall, everything worked.  Obviously a bug out there; hopefully they can find it and prevent the problem in the future.

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  3. Anonymous
    2014-06-13T18:41:55+00:00

    Stop emails

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  4. Anonymous
    2014-06-13T18:29:11+00:00

    Why has Microsoft provided no response!!!!!  Clearly a large issue.  All programs within Office 2013 have been deleted.  What fix is recommended????????????

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  5. Anonymous
    2014-06-13T18:16:48+00:00

    They all come down at the same time,

    Not true, I think. I installed most of the June Windows Updates on Wednesday evening 11 June. I'm not sure how long they'd been waiting for me to give the go-ahead, but probably a few hours.

    Office 2013 did not update itself until 24 hours later, in the evening of 12 June. I've had no problems (touch wood) so far with the updated MSO 15.0.4623.1003 32-bit on W7 SP1 Pro x64.

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