Office 2013 missing after June 11 Microsoft auto upates

It won't even install the online version in the browser!!!

would be nice if I could uninstall my current version (as suggested) but that comes up with the "oops" answer so now what

I found it interesting that he mentioned that this happened on a previous update but not as badly. They got it fixed pretty quickly then. So they know what is going on and just have to find the cause and get it fixed. It is just harder to isolate it this time.

I have relatively good news from Microsoft. I just got off the phone with their Tech Support. After about 20 minutes he consulted with a higher up team member and was told to let me know that they are well aware now of the problem and that they know there is a bug in the newest updates for Office ( not Windows, but Office). They are collecting registry keys from computers that still have Office with the updates in place. They are trying to isolate what causes the registry corruption and they are hoping that they will have a hard fix for everyone within a week. But they said that we are doing the right thing until the fix and that is to just get Office working and turn off the Update service in Office only until they announce the hard fix has been released. Then we can apply the patch and allow Office to update normally. So they are isolating what is wrong this very moment and will have us fixed in a few days. In the meantime, they cannot do anything more than what I have mentioned in this message until that fix is out. If you cannot get Office running again they can help you reinstall it and turn off the updates until the fix comes out but that is it. If it is running for you, then just keep updates for Office turned off and a fix is on the way and there is no advantage to calling them. But do not hesitate to call if you cannot get Office to reinstall so you can use it until the fix comes out. They can help you do that much but that will be all.

So that is up to the minute information from the Tech Support Team at Microsoft. I am appreciative to Susan for arranging the case to be open for me and I am thankful to Muazzam Khan who was my Technical Support team member today. You can still continue to call them, but I am being honest when I tell you that they already know and cannot fix it yet. All they can do for you is get Office running again and turn off the updates. If you are already at that point I was told to please be patient and they will have the fix out ASAP. I hope this is helpful information for you and puts some minds at ease to know that MS is on the job this moment trying to locate what they know is a registry bug and fix it.

They all come down at the same time,

Not true, I think. I installed most of the June Windows Updates on Wednesday evening 11 June. I'm not sure how long they'd been waiting for me to give the go-ahead, but probably a few hours.

Office 2013 did not update itself until 24 hours later, in the evening of 12 June. I've had no problems (touch wood) so far with the updated MSO 15.0.4623.1003 32-bit on W7 SP1 Pro x64.

My apologies. Let me be specific about what I meant. I meant that there is no distinction between when updates for Windows or updates for Office are released. They are all equal and get released when they are ready. My real point was a response to what was said by the one who posted that they didn't realize that they were handled differently. They are not. The only difference is that you can turn off Updates in Office while not affecting updates for anything else. And for the record, it can all depend on how long you make the system wait to apply any of the updates. For instance, I did that clean install a few days ago of Windows 7 and Office 2013. I did not allow any updating until I had the computer set up like I wanted. I then turned updating back on and allowed all updates that have come out since Windows 7 Pro and Office 2013 were released to be applied at the same time. There were 163 of them. The Windows and the Office updates all got applied at the same time. Usually they get applied as they come out. If it happens to be the same time then it is the same time. If not, then it is as they get done. So I am sorry my rush to make a point was confusing. I should have taken time to explain in detail. But to make it clear, depending on circumstances they can be applied at the same time or at different times, but the important thing here was that you can specifically turn Office updates off without affecting the application of any other updates.