Office 2013 missing after June 11 Microsoft auto upates

Anonymous
2014-06-11T13:58:21+00:00

Office Home and Business 2013 is now blank under "file size" in Programs and Features following the June 11 Microsoft update.  How do I recover it?

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  1. Anonymous
    2014-06-19T09:30:19+00:00

    Following an automatic update I cannot open any office programs. What happens to all my emails ( cannot find any files...seem all deleted) if I reload Microsoft office?

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  2. Anonymous
    2014-06-19T08:00:20+00:00

    WAHOOO TOOOO!!!    Yip back on line folowig the unbstall and reinstall suggestions...... thanks to all involved

    The Fixit KB2827031 did nothing to assist - it had Office endlessly 'hanging' until I rebooted.

    But  removing OFFICE with 015ctrremove.diagcab worked well and promptly acontext nd the reinstall was slow but easy as I have the Product Key -entered this on www.office/my account and then prompts steered me to a download Office online.  (hope this make sense in context of recent messages)

    NO thanks to MS and its apparent disinterest in its Client base, mind you saying this I did get this solution from within their 'belly of information' only after your good detective work.

    Cheers

    Rick

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  3. Anonymous
    2014-06-19T00:34:42+00:00

    That's not the same issue of the click to run issues being discusses but it is a cause of Outlook not launching

    Recent security updates have introduced an issue with DirectX that mandates that you have good solid video drivers. 

    1. go to the video driver site and check to see if you have the latest version
    2. or if that doesn't work disable aero

    or

    1. as you have done disable hardware acceleration

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  4. Anonymous
    2014-06-19T00:25:07+00:00

    Not sure if this is the same issue that everyone else is having, but I finally installed the June 11 updates today.  I had worked on getting fixed all day with no luck, even re-installing as recommended on this site.  I finally ended up on tech support with MS.  I let the tech remote into my machine and Outlook instantly opened.  He logged out and I couldn't open it.  He logged back in and it opened fine.  He then (while logged in) turned off Graphic acceleration in Outlook and set Data Execution Prevention to "Turn on DEP for all programs and services except those i select"  since then everything works fine.  Just thought I would throw this out there in case it can cut down someone else's trouble shooting time.

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  5. Anonymous
    2014-06-18T23:30:18+00:00

    I guess I don't define ZDnet an "industry leader" (see http://wiki.fool.com/Industry_leader ) is why I was questioning the terminology.  It's an online site that was merely restating what Microsoft already posted to an official blog site.    ZDnet can and has posted rumors.  The Office engineering blog is the 'buck stops here' that is the authority.

    In this era of new media, when they post it on that TechNet blog location it's been approved for public release.  They won't deny the statement.

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