Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
... because my Office came pre-installed, I could not re-install office it via the office.com website.
There is a different download site for OEM downloads. It would have been nice to know this last week:
http://office.microsoft.com/en-us/products/get-office-oem-download-page-FX103849951.aspx
The only reference to this that I have come across was in a private forum at this site.
This site doesn't work with my 2 product keys that I purchased from Microsoft HUP. They both come up as invalid and it says I have no Office products associated with my account. But like I said before, Microsoft can see that I have both Activated on my computers and that it is genuine and they can even pull up my order number and verify it with the last 4 digits of my credit card and by texting the phone number on the account. So as to why they will not attach these keys to my account manually with all that proof I don't have any idea. All I want to do is what they tell us to do on the sleeve of the emergency disc they sent, and that is to access my office.com/myaccount with it recognizing my digital versions' Product keys and be able to click the "Install with a disc" button to get a product key for the emergency disc.