I tried this method, but I am still getting the following:
"Something went wrong
We're sorry, but we are unable to start your program.
Please ensure it is not disabled by the system
Go online for additional help.
Error Code: 30145-4"
I have tried everything I can think of:
- Repair quick and online, no avail
- Uninstall, error, cannot uninstall
- Reinstall over existing, error
- 1.5 hours on phone with MS before I had to leave for meeting, they couldn't get it to work
- System restore to 6/11/2014, still error
- Norton Registry cleaner/fixer, still error
- Method above, still error
Ideas? It seems absolutely absurd that I cannot just uninstall it!
Have you used Microsoft's Office cleanup utility to get rid of all traces of Office? It worked for me. That does not mean it will for you, but it might. If you want the exact one I used, I can provide a link to it in my next message. Just let me know.
** EDIT ** Here is the link. Just download and double-click and reboot to see if it helps.
https://www.dropbox.com/s/xmu090n724ca1lb/O15CTRRemove.diagcab
** EDIT ** I guess I should have said this to begin with and I am sorry I didn't, but the Fixit utility link I posted above that I used, is the same one that is being posted in all the messages telling everyone the steps to take to fix this problem. It is
the same one from http://support.microsoft.com/kb/2739501. I just didn't remember the link and was too lazy to go find it so I just posted the utility up and put a link to it. It is the same one as that article points to and it worked for me. I hope it does for you too. Thanks goes out to all those of you who
remembered the original link. That is how I remembered where I got it and was able to post this.