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Office Home and Business 2013 is now blank under "file size" in Programs and Features following the June 11 Microsoft update. How do I recover it?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
ME too Any word (no pun intended) on the fix? All my Office apps are dead
office 2013 does not work after windows 7 auto update
it's still the 2nd Time since MS Auto Update !!!!!
I am very angry
Have you checked the update history of Office 2013 to make sure that it didn't do any updating. Since the Click To Run version does it without any intervention on our part it could very well have done the Office updates on June 10 and they caused the crash. It may not be the Windows 7 updates. I explained in an earlier post how to determine if your Office is auto-updating and how to check which update you are currently on, as well as how to Disable updates for Office until this is figured out. I was lucky enough to get mine reinstalled and have it work and I went in to verify that I was on the original installed version and that no updates had taken place yet. They hadn't so I turned the Auto-Update feature off for Office, locking it in at the version it is now until MS figures this thing out.
They have made it much harder on us to do the troubleshooting ourselves, but it is possible. Follow my istructions to see if it helps you get going again and then go in and turn off the updates and see if it helps. I think it has to do with the updates they rolled out or Office on June 10th and not just the Windows 7 updates.
I know you say it is the second time since the Windows 7 auto update, but the June update for Office took place at almost the same exact time so it could be that one instead. They are not listed with the other updates. You have to follow my instructions and you can locate your current Office version and what updates have been applied to it.
There are many people suffering this problem for the past 2 days and I did not see a single reply from the Microsoft!!! What are you guys doing? If this problem was caused by the auto update. You should annouce it and let everyone know do not udpate the office until further notice!!!!! and when can you come up with a solution???? There are 900 staffs in my company and many people suffer the same problem!!! We don't mind you did something wrong, but at least let us know it is yours problem and you are working on it now!!!!!!!
wat kan ik doen om mijn office weer te laten werken??
mvg Thea
No, they need log files. They can't repro at will. Please I need your help.
In order to fix the issue they need to understand the issue. To understand it they need to have someone open a support case.
Susan I am a single user and although I lack understanding of you may be asking for if you want pc to access or extract from I am naive enough to say yay if it will get this sorted.