Office 2013 missing after June 11 Microsoft auto upates

Anonymous
2014-06-11T13:58:21+00:00

Office Home and Business 2013 is now blank under "file size" in Programs and Features following the June 11 Microsoft update.  How do I recover it?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2014-06-12T20:23:46+00:00

    Same problem. Office 2013 does not Run and Open. My system is 64x Windows 7, started after

    Windows updates KB2965788, 2957689, 2957509, 2957189, 2939576, 28000095, 2957503, 2952664.

    Office reports that 'the program has not started, try to start again. If this doesn't work, try repair/recover Programs' (translated from Dutch). The 'Change' in Configuration > Programs does not respond/work. System recovery is also not working (error code 0x8000FFFF).

    Major problem and a reason for my first post in years. MS your speedy solution is most necessary and appreciated.

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  2. Anonymous
    2014-06-12T19:52:24+00:00

    I am confused about something. My computer with Office 2013 ran fine for the first day after I switched to a clean install of Win 7 Pro and it downloaded and installed 162 updates for Windows first thing. It has not listed any updates for Office yet. But anyway, Office went berserk with all those different symptoms I mentioned and ended up Uninstalling itself. After cleaning up with the FixIt tool and reinstalling it, Office is running fine now. No more updates have been applied and I did the same kind of install as last time. Why isn't it crashing now? If nothing changed, shouldn't it have stopped working by now and be uninstalling itself? The Windows updates are there still.

    I do have an idea. Someone mentioned something about video acceleration. I did turn off some unneeded Services yesterday before it happened. They were unnecessary, but one was the AMD External Events Utility and also the Bluetooth service. The AMD thing is installed with the video driver. Could turning off either of them have caused this? Or any other service you can think of? Maybe mine was not related to the updates but to a Service I turned off. But it is still off and everything is working fine after the reinstall. If anyone has an idea, let me know please. Thank you.

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  3. Anonymous
    2014-06-12T19:38:20+00:00

    http://support.microsoft.com/kb/2822317/en-us  >> Please try to do this steps it may help in your issue..

    or contact office support of Microsoft.. 1-866-452-4755

    thanks..

    please feel free to inform us from any results..

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  4. Anonymous
    2014-06-12T19:31:10+00:00

    To be clear let's not get this confused

    I'm seeing two different symptoms being discussed.  If you have Office 365 you have clicktorun which will not see patches in the Windows update history.

    If Outlook is not launching and you see actual updates in your windows history listing, *and* you are running Windows 7, disable aero/update the video driver or turn off hardware graphics acceleration

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  5. Anonymous
    2014-06-12T19:22:39+00:00

    Don't know which one it is specifically, but here's what I saw get installed in this batch:

    2957689

    2939576

    2957189

    2957503

    2957509

    2965788

    2800095

    890830 (June WMSRT)

    I now have 3 computers with this issue. The latest one is probably going to have to be shipped here from California so I can fix it, unless someone comes up with an answer that doesn't involve nuking Office from orbit and having to download it. This location's internet connection is so slow it would take a week.

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