Mac Office 2011 Latest Update won't install on OSX 10.8.5

Anonymous
2013-10-11T22:35:00+00:00

I just ran the update program for Word for 2011, version 14.3.8 and when it gets to the part to select which drive

to install it to, there is a yellow exclamation mark on my main iMac Hard Drive where Office 2011 for Mac IS installed.

I get an error message stating that "This software requires OS X 10.5.8 or later."

My iMac IS running OS X 10.8.5.

I also tried downloading the installer and running it that way, same error.  Can't install latest update with security fixes.

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  1. Anonymous
    2014-04-17T17:55:15+00:00

    I have Mavericks and the combo update doesn't work.

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  2. Anonymous
    2013-10-19T11:41:08+00:00

    I was able to install the Office update on one of my Macs BEFORE I did the OS update. I have been unable to install the Office update on my Mac that had the OS update previously installed.  My installer recognizes my OS as 10.8.5.

    Thanks.

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  3. Anonymous
    2013-10-18T18:10:40+00:00

    It says RUNNING OS BUILD: Mac OS X 10.8.5 (12F45)

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  4. Anonymous
    2013-10-15T22:49:28+00:00

    Yes, I did understand about the supplemental but the combo updater might fix the issue for you if you have done the incremental updater prior to the supplemental. I have OS X 10.8.5 (12F45) and had no problems updating Office.

    I looked on Apple downloads and they have removed the combo prior to the supplemental being added. The link is exactly the same as 10.8.5 prior and after supplemental.

    When  the Microsoft updater checks the file for required software, if it's wrong it quits. Only Apple can fix this file. It's worth a shot to see if combo updater will fix the issue. It certainly doesn't hurt. It's only your time to download and run.

    I've tried everything, even the combo installation, but I received this message:

    "Os X Combined can't be installed on this disk. An error ocurred while evaluating JavaScript for the package."

    I get the same JavaScript package error when I ran the Combo, on my iMac.

    • Dave

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  5. Anonymous
    2013-10-11T23:56:32+00:00

    Try this:

    1. Quit Word
    2. Restart Computer, holding Shift Key down
    3. A progress bar will appear The a Sign in screen
    4. Sign in with user Name and and password (User Name may already be supplied).
    5. Your in Safe Mode Now open word and Try to Update Office.

    If it works Go to:

    1. Applications > Utilities> Disk Utilities
    2. Repair Permissions (Don't bother with Verify - if nothing to repair, it verifies anyway).

    If that doesn't Work Try this:

    1. Restart Computer with R key Down this is Recovery Mode.
    2. Now Open Disk Utility this time Repair the Drive.
    3. Then Repair Permissions.

    If you just updated to X.8.5 and then, the update and updated iTunes they have royally screwed up the Permission on iTunes They will show as defective but aren't. And there is a Java setting that show as defective which isn't. 4. When finished go to Terminal

    Type in resetpassword as typed.

    DO NOT Reset Password

    what you are looking for  Reset ACL's 5. When Finished get out of Terminal. 6. Now Restart computer.

    Now Try to Install Update. If it completes repair permission the run word.

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