Error 30174-4

I installed it once that worked then didn't work. it ran for a bit but, then the error code showed up again. So I used fixit and re installed again. Need help. I can't install it again.

Out of my experience I can confirm that a "hidden proxy" (whatever that is, a proxy is supposed to be transparent, isn't it) can cause problems for these services:

• OneDrive
• Microsoft Store
• Windows Updates
• Installing and activating Office365
• Windows 8.1 to deduce Internet connectivity in general (it claims to have reduced or no access to the Internet)

and probably a number of other things.

It would be so nice of Microsoft to confirm this in a technical brief on TechNet or here. But in general it is causing quite a number of question on this site as well.

So Microsoft, either

1. Document it! There are circumstances that the above mentioned service are not available when behind a proxy server
2. Update your software. This has been going on since the start of 8.0 and really should be addressed (oh, and take a way the Start button while you are at it)

(I presume that Microsoft somehow links the services to a media access control address and in this way can make sure a legit user is accessing the above mentioned services. It breaks functionality of the product, though.)

I just discovered that this does not seem to be compatible with Sonicwall firewalls.  I have had several customers that could not get this to work and had to go to great lengths before it did.

I tried bypassing the Sonicwall firewall at this last customer and it worked perfectly with no issues.

I makes me wonder if other firewall devices are causing the same issue.

A big "thank you" to everyone on this thread.

Had the same issue as everyone else and after trying multiple remedies, I determined that it is indeed a network issue.

Long story short, I had to take my work laptop home with me and install Office 365 on my home network.

For what it is worth, just like the previous user mentioned, we also have a Sonicwall firewall in place at our office.

I've brought my laptop back to the office and so far Office 365 has been running well.

(I suspect if I try installing any additional Microsoft software, the same issue will repeat itself.)

Without the users on this thread I would have thrown my laptop out a window. 

Microsoft, you need to figure out a proper solution. In the meantime you owe the folks on this thread a "Thanks" as well.

I was having the same error tonight, and went a bit scorched earth on it but was able to get this working again.

Since I could not repair, repair online, or uninstall due to this error, I deleted everything in C:\Program Files\Microsoft Office, as well as C:\Program Files (x86)\Microsoft Office, C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform, C:\ProgramData\Microsoft\ClickToRun, and also C:\ProgramData\regid.1991-06.com.microsoft\

Then also deleted registry keys for HKCU\Software\Microsoft\Office and HKLM\Software\Microsoft\Office and HKLM\Software\Microsoft\OfficeSoftwareProtectionPlatform

With all of that gone, it let me remove the control panel \ Programs entry with an uninstall (nothing really uninstalled, just said could not find and then removed).

I was then able to download and run a fresh Click-To-Run installer, and it installed fine but didn't ask me for a license key and also did not activate. Had to call microsoft but worked with the automated system and activated with a verification code.

All set. I'm sure less could be done, but this process has fixed up every dumb Click-To-Run error I've encountered by completely removing click to run from the computer.

Also, the site in question happened to use a Sonicwall TZ 210. This doesn't necessarilly have anything to do with Sonicwalls, but could have something to do with a Proxy Server if someone was doing web based content filtering on a Sonicwall (or any firewall for that matter). Worth investigating as BGGF mentioned above, but not an end-all-be-all.