Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
It is becoming very obvious that Microsoft released a Service Pack WAY before it was really ready to be installed by the user community. The range of error codes, "iffy" installs, and other miscellaneous problems clearly indicate untested software. Or, at least a very perfunctory test bed to see if the install would even work. With the huge problems facing Microsoft with its debacle of Windows-8, one would thing (expect) that a service pack would be very well tested before being released. As suggested earlier...make all MS employees using Office 2010 install SP-2 on their own home/office machines before releasing it to the general (unsuspecting) public.