Office 2010 Service Pack 2 install fails

Anonymous
2013-07-24T15:29:50+00:00

Just tried to install Service Pack 2 for 32 bit version, both from Windows Update and from the Microsoft download page.  Neither install will complete.  Anyone else having this problem?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

75 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2013-08-12T14:07:14+00:00

    I tried the install of SP2 - 5 times.  It failed everytime with error 80070643.  I'm running Windows 7 - 64 bit; and I think I am running Windows Office 32-bit.  I tried the fixes Microsoft online support pointed me to.  That is: Repair MSI with Fix it - which said it did.  And repair .net Framework 4 Client Profile. 

    All previous updates installed successfully for Windows Office 2010.

    I'll try your solution.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-08-01T21:29:03+00:00

    I only had to reboot once.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-08-01T18:33:05+00:00

    I just found a good deal on openoffice...

    ms still giving error 1935 with 78f..?   still?  been happening since 2007..

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-07-31T20:00:49+00:00

    Yea that is the case.  Most people when they purchase office they purchase the 32 bit and install on there 64 bit machines.  Which works fine!!

    Was this answer helpful?

    0 comments
  5. Anonymous
    2013-07-31T00:06:40+00:00

    It is becoming very obvious that Microsoft released a Service Pack WAY before it was really ready to be installed by the user community.  The range of error codes, "iffy" installs, and other miscellaneous problems clearly indicate untested software.  Or, at least a very perfunctory test bed to see if the install would even work.  With the huge problems facing Microsoft with its debacle of Windows-8, one would thing (expect) that a service pack would be very well tested before being released.  As suggested earlier...make all MS employees using Office 2010 install SP-2 on their own home/office machines before releasing it to the general (unsuspecting) public.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments