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When I opened up my laptop this morning (8/16/14) there was a pop-up on the screen telling me there was an update available for Microsoft Word Starter 2010 and asking me if I wanted to download it. It did not look like the typical Windows or Office update notification. I closed the pop-up and opened Windows update and ran it. There were some updates available, but none that said they were for Word Starter. IS there a new Update for Word Starter or is this someone trying to get me to download a virus?
***Office Product moved to Office 2010 by the Moderator.***
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Microsoft has posted a Knowledge Base article describing and explaining this popup and providing a solution. Find it at http://support.microsoft.com/kb/3016799.
Hi everyone,
We heard back from the product group. The dialog is expected for a legitimate Office 2010 starter update. It appears for click to run scenarios where the path is missing a piece of information between the build that the user is running on and the latest available build.
The august update that was pulled is a Windows update, not an Office update.
Thanks!
DK - MSFT support
If CTR is the "only" distribution method for 2010 Starter why did I receive an update for it on 10 Dec through the usual Update Tool. This was KB2883019 which states it is for the Starter edition. Obviously, CTR is NOT the "normal" distribution method or it is the 1% exception.
Note that the Knowledge Base article 2883019 (~~http://support2.microsoft.com/kb/2883019/en-us~~) refers to Office 2010, not Office Starter.
Edit: My mistake—according to the KB article, the update is supposed to apply to Office Starter as well.
If CTR is the "only" distribution method for 2010 Starter why did I receive an update for it on 10 Dec through the usual Update Tool. This was KB2883019 which states it is for the Starter edition. Obviously, CTR is NOT the "normal" distribution method or it is the 1% exception.
Because Click-to-Run (a/k/a virtualized) is not the normal distribution method for Office software, I'm not at all confident that "Microsoft would use the usual tool" to distribute a future update to it.
My gut tells me that we're seeing side-effects of New And Different distribution method(s) for click-to-run (virtualized) software..
Actually, with Office 365/2013 CTR IS the "normal", actually almost 99% ONLY, distribution method for Office!
CTR is the "only" distribution method for 2010 Starter.
CTR started to be the "normal" distribution for online downloads of Office 2010 ...
It is this sort of issue that continues to confirm my personal contention that CTR is STILL not ready for the average consumer. CTR is not appropriate for "home' users because it assumes a constant "high speed" internet connection (OK, at least once a month). But there are still many, a majority?, of users who do not meet that simple fundamental assumption for the running of CTR versions of Office.