Cannot install office 2013 Error "Microsoft office professional plus 2013 encountered an error during setup"

Anonymous
2013-08-03T19:20:40+00:00

hello, 

I got the problem when i want to install microsoft office 2013. The Problem is when i click the setup, setup is running well at the first time. But when the installation almost finish, appear notification "microsoft office professional plus 2013 encountered an error during setup" then i click close and appear notification again " microsoft setup bootstrapper has stopped working".  previously, i had installed microsoft office 2013 preview and i uninstalled please help me solve this problem.

Now i already installed office 2010, i want install office 2013,

Thanks,

Isuru

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2014-03-16T15:41:57+00:00

    i have also same problem bootstrapper is encountering problem 

    please help me .......

     error report

    Process name: C:\Windows\system32\taskhost.exe

    User name: Sujit\Suji

    Computer name: Sujit

    Windows build: 9200.16659.x86fre.win8_gdr.130708- Client version: 670

    WinStoreUI QFE version: 1

    CWSTileUpdateHandler::Worker - Found 2 updates.

    UpdateStoreBadge - Entering for 2 updates.

    UpdateStoreBadge: loadXML returned 0x0 for [<badge value="2"/>]

    UpdateStoreBadge: Return value from badge updater

    UpdateStoreBadge - Exiting.

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  2. Anonymous
    2014-03-20T15:17:09+00:00

    Hi,

    If any facing issue at the time Microsoft office 2013 pro. Installations, error code as below,

    1. 1406
    2. Microsoft set up bootstrapped has stopped working.

    Used the below steps for resolving the issue,

    1. Click on Windows Start button--> type ----msconfig,
    2. Click the general option----click on "selective start up"button.
    3. In Boot option clear the safe boot options.
    4. In the services options uncheck all Microsoft services.
    5. In start-up options uncheck all Microsoft running program.
    6. Restart the system and again start the Microsoft office installations it will be done.

    Enjoy!!!!!!!!!!!!

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  3. Anonymous
    2014-03-21T23:04:31+00:00

    Hello! I appreciate very much showing how to locate tasksheduler ,windows 8.1. thanks a lot in advance

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  4. Anonymous
    2014-04-09T15:07:00+00:00

    I like to share my sollution:

    i tried all the already mentionned thinks like

    • deleting helpfolder
    • deleting keys in registry
    • etc. etc.

    till i found somewere one little remark about that setup uses the tasksheduler ... so i checked but the service was inactive and i could not start it.... The service was dependent on two other services and they also were inactive... activating both services and then the task sheduler service did the trick...

    office installed in 2 minutes :)

    You can check in the taskmanager very simple if your task-sheduler-service is activated... if its inactive i think setup will fail most certainly... at least, mine did.

    hope i helped someone out

    can you please explain how to check if my task-sheduler-service is activated. Please i need your help!

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  5. Anonymous
    2014-04-10T11:00:49+00:00

    Hi,

    You may follow the steps below to check if the Task Scheduler Service is active:

    Click Start > All Programs > Accessories, and then right-click Command Prompt and choose Run as administrator.

    At the command prompt, type the following command and press Enter:

    net start schedule.

    Let us know the result.

    Thank you.

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