Cannot install office 2013 Error "Microsoft office professional plus 2013 encountered an error during setup"

Anonymous
2013-08-03T19:20:40+00:00

hello, 

I got the problem when i want to install microsoft office 2013. The Problem is when i click the setup, setup is running well at the first time. But when the installation almost finish, appear notification "microsoft office professional plus 2013 encountered an error during setup" then i click close and appear notification again " microsoft setup bootstrapper has stopped working".  previously, i had installed microsoft office 2013 preview and i uninstalled please help me solve this problem.

Now i already installed office 2010, i want install office 2013,

Thanks,

Isuru

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2017-10-17T08:58:49+00:00

    Hello, 

    Deleting Office folder in Task Scheduler worked for me. Installed Office 2013 without problem.

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  2. Anonymous
    2017-12-07T01:51:32+00:00

    <rant on>  Why the ^()^&*^*)^)^&*)%&*%$$%$%$ can't Microsoft make this process easy - or even easier?  It's like going through the anus of an elephant to look at the tusks.  WTF?  YOU write the system code.  YOU write the application code.  YOU enter the registry entries.  YOU have the control and when you attempt to make our" experience better" you absolutely, positively cannot install the software.  WHY ???? WHY ????? WHY????  

    <rant off>

    OK.  I uninstalled everything but the operating software, the browser and e-mail - because you can't get any MS software to play nice with itself, let alone anything else.  I ran the clean office program from your site.  I restarted more times than my dog sniffing another's rear end.  But ... guess what!!?!??!  Nope, STILL encountered an error.  Gets all the way to the end, backs out and, not unlike my dog, says "nope, can't do it, sorry".  

    WHY IS THIS PROCESS SO DIFFICULT????   Can't you write the install code that works?  WTF?  Sorry, rant mode back on.  But seriously.  WHY?  So...after all this, I'm still left with software that will not work, PLUS, an additional, unexpected bonus!  No virus protection (not a big worry), no Office products (becoming less of a worry) and no Visio.   Clean sweep?  Am I more productive now?  What a laugh! Now I know why the song about "Billy Gates" and throwing the laptop from the roof makes so much sense.   Damn, this is so very frustrating.  WHY ?!?!?!?  WHY??????

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  3. Anonymous
    2017-12-07T04:31:30+00:00

    LOL!!! I know exactly what you mean!

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  4. Anonymous
    2017-12-18T15:16:59+00:00

    Thank you very much for the blog ... My issue is resolved using above steps...

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