Cannot install office 2013 Error "Microsoft office professional plus 2013 encountered an error during setup"

Dear Microsoft team

I have an problem

Pls let me out specific answer

Q>Microsoft office Professional plus 2013 encountered an error during setup ?

problem signature: details Show

Problem event name: office classic setup

Setup Exe version: 15.0.4420.1017

setup DLL name: 0SETUP.DLL

setup DLL version: 15.0.4420.1017

Error code : 1603

MSI HRESULT: unspecified

Error details : FC73469E

First Error code: 1603

OS version: 6.1.7601.2.1.0.256.1

Local ID: 1033

Thank you for your brilliant monitoring in EAST ASIA

zeesahn

DHK.BAN

"i checked but the service was inactive and i could not start it"

It is help in my case!

I had the same issue: "Microsoft office professional plus 2013 encountered an error during setup"

Thank You!

I like to share my sollution:

i tried all the already mentionned thinks like

• deleting helpfolder
• deleting keys in registry
• etc. etc.

till i found somewere one little remark about that setup uses the tasksheduler ... so i checked but the service was inactive and i could not start it.... The service was dependent on two other services and they also were inactive... activating both services and then the task sheduler service did the trick...

office installed in 2 minutes :)

You can check in the taskmanager very simple if your task-sheduler-service is activated... if its inactive i think setup will fail most certainly... at least, mine did.

hope i helped someone out

you're a life-saver. :p a simple thing such as starting the task scheduler solved my problem...

 

If the above steps fail, post the latest setup error logs from %temp%

Hold Windows key + R.

· Copy and paste, or type the following command in the Open box, and then press Enter:

%temp%

 

Let us know the result.

Thank you.

Log file:

2013/11/20 15:01:09:309::[6328] MSI(INFO): '11/20/2013 15:01:09.309 [5864]: Assembly Install: Failing with hr=80131532 at CAssemblyCacheItem::LegacyCommit, line 1359

'

2013/11/20 15:01:09:309::[6328] MSI(INFO): '1: 1935 2: {D825F1ED-87AB-11D5-A54F-0090278A1BB8} 3: 0x80131532 4: IAssemblyCacheItem 5: Commit 6: Microsoft.StdFormat,version="7.0.3300.0",culture="neutral",publicKeyToken="B03F5F7F11D50A3A" '

2013/11/20 15:01:09:309::[6328] MSI(COMMONDATA): '1: 2 2: 1 '

2013/11/20 15:01:09:309::[6328] MSI(ERROR): '1: 1712 '

2013/11/20 15:01:09:325::[6328] MSI(COMMONDATA): '1: 2 2: 1 '

2013/11/20 15:01:09:356::[6328] MSI(TERMINATE): '<NULL>'

2013/11/20 15:01:09:356::[6328] 11/20/2013 15:00:39 MSI transaction rolled back.

2013/11/20 15:01:09:356::[6328] SystemRestore : Attempting to cancelling System-Restore-Point for Product [Microsoft Office Professional Plus 2013] (with RestorePointType [0, Installed]).

2013/11/20 15:01:09:356::[6328] SystemRestore : Successfully cancelled System-Restore-Point for Product [Microsoft Office Professional Plus 2013] (with RestorePointType [0, Installed]).

2013/11/20 15:01:09:356::[5292] Showing completion dialog.

2013/11/20 15:01:21:951::[5292] Reboot requested if needed.

2013/11/20 15:01:21:951::[5292] No reboot is needed.

2013/11/20 15:01:22:091::[5292] Catalyst execution finished: 11/20/2013 15:01:22.  Return code: 1603.

2013/11/20 15:01:22:091::[5292] PERF: TickCount=2263843 Name=RunSetup Description=End function

I fought this for hours. Your suggestion of Run as Administrator worked! Thanks!