Cannot install office 2013 Error "Microsoft office professional plus 2013 encountered an error during setup"

Anonymous
2013-08-03T19:20:40+00:00

hello, 

I got the problem when i want to install microsoft office 2013. The Problem is when i click the setup, setup is running well at the first time. But when the installation almost finish, appear notification "microsoft office professional plus 2013 encountered an error during setup" then i click close and appear notification again " microsoft setup bootstrapper has stopped working".  previously, i had installed microsoft office 2013 preview and i uninstalled please help me solve this problem.

Now i already installed office 2010, i want install office 2013,

Thanks,

Isuru

***Post moved by the moderator to the appropriate forum category.***

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

159 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2015-09-20T10:44:45+00:00

    Or use RevoUninstaller to uninstall it. It reaches into the registry, deeply, to find keys that, otherwise, would remain. Then go to "Program Files" and delete every "Office" folder you see. Then, in "Search", or "Run", type %temp%>Hit "Enter"> choose "Select All"> Delete> Continue/Yes>Continue (if asked again in a "Permissions" dialogue box), then "Skip"; empty "Recycle Bin"; Restart, then try install again after doing the "Taskmgr"/Task Scheduler" process described above. And the most confident I can be is "it might" install without a hitch. After my Windows 10 debacle, I am 100% confident in nothing from Microsoft...

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-09-21T21:34:16+00:00

    Hi feel encouraged to try out my posted solution some pages ago. Running all available Office cleanup tools will certainly do the job.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-09-21T23:44:12+00:00

    Yeah? I have found tons of "leftover files" in Office uninstalls. If you don't look for them, you won't find them. Next time you have an uninstall of Office, look at the registry and see how many folders  named "Office" are still hanging out in there. Just look and see...

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-10-01T21:37:05+00:00

    Life saviour! This was exactly my problem, it worked for me.

    Although WMI was running fine, when I checked Task Scheduler dependencies it gave me that "WMI not found" error.

    thanks, you rule! ;)

    Was this answer helpful?

    0 comments
  5. Anonymous
    2015-10-10T14:32:21+00:00

    Could you please tell me which two services you started in order to start task-sheduler-service??

    because i have the same problem as yours..

    thanks..

    Was this answer helpful?

    0 comments