Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
i did all the above wt u said but there is the same error plz help me out...............
Hi Naresh,
Thank you for choosing Microsoft Community. Let me assist you with the issue related to Office installation.
I need some details to assist you better:
What is the operating system installed on the computer?
Verify if you are able to open msinfo32.
Hold Windows key + R.
· Copy and paste, or type the following command in the Open box, and then press Enter:
msinfo32 ****
Try the steps below and check if it helps:
Manually uninstall all the previous versions of Office:
http://support.microsoft.com/kb/290301
Also remove Office 2013 manually from the registry:
http://support.microsoft.com/kb/2739501
Note: Ensure to read the disclaimer or take a back up of the registry before modifying it.
If the above steps fail, post the latest setup error logs from %temp%
Hold Windows key + R.
· Copy and paste, or type the following command in the Open box, and then press Enter:
%temp%
Let us know the result.
Thank you.