Cannot install office 2013 Error "Microsoft office professional plus 2013 encountered an error during setup"

Anonymous

hello,

I got the problem when i want to install microsoft office 2013. The Problem is when i click the setup, setup is running well at the first time. But when the installation almost finish, appear notification "microsoft office professional plus 2013 encountered an error during setup" then i click close and appear notification again " microsoft setup bootstrapper has stopped working". previously, i had installed microsoft office 2013 preview and i uninstalled please help me solve this problem.

Now i already installed office 2010, i want install office 2013,

Thanks,

Isuru

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Anonymous

2014-06-01T17:03:42+00:00

I was tring to fix an error on Office 2013 installation, then i saw in a comment that for some reason i had to have my task scheduler activated. I don't know how that fixes my problem. Anyway, I found out that my pc couldn't follow the steps given by a Deepa Raj's comment on 10 April (***IMPORTANT: Search Deepa Raj's comment on 10 April, that's my help for you***) to activate the service because i also can't change lockscreen and have others issues in my pc BECAUSE my pc is a mess.

I don't know what task scheduler is, I JUST WANT TO FIX THE ERROR ON OFFICE 2013' S INSTALLATION and I want a STRAIGHT FORWARD SOLUTION for that.

Anyone please Respond with all possible solution in one comment (that's you god)

Alex

P.S don' tell me "you have to buy another pc". I know that.
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Anonymous

2014-06-01T17:32:52+00:00

Dude, you need a timeout! I get your frustration. I have it too. None of the stuff I've tried has worked, and, like you, I don't see Task Scheduler doing anything with that. But hey, I'm not the expert. Deepa Raj is. So, I suggest we give her the benefit of the doubt. OK?
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Anonymous

2014-06-02T08:54:31+00:00
Click the Start button > Click Control Panel > Click System and Maintenance > Click Administrative Tools >Double-click Task Scheduler

Or
1. Open a command prompt. To open a command prompt, clickStart , click All Programs , click Accessories , and then clickCommand Prompt .
2. At the command prompt, type Taskschd.msc
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Anonymous

2014-06-02T13:47:56+00:00
thanks for ur reply, i tried the steps u mentioned above to check if the schedulder is active..

n when i run the command, it tells me that the service is already active..

n i cleared all my registry key and the remaining files using ccleaner and registry remover softwares..

even now m not able to reinstall my office 13..! :(

could you plz helpme out with my issue..??

i almost tried everything tat they have disscussed in the issue..!!
1. disabled my antivirus
2. cleaned my registry
3. task scheduler.
4. delete remaining files.
even now office installation tells that an error has been encountered during installation..!!!
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Anonymous

2014-06-03T11:56:34+00:00

Hi Varun,

Thank you for replying.

Create a new Windows user account and then try to install Office.

Refer to the link below to know on how to create a new user account:

http://windows.microsoft.com/en-US/windows-8/create-user-account

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-7

Let us know the result.

Thank you.
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