Cannot install office 2013 Error "Microsoft office professional plus 2013 encountered an error during setup"

Anonymous
2013-08-03T19:20:40+00:00

hello, 

I got the problem when i want to install microsoft office 2013. The Problem is when i click the setup, setup is running well at the first time. But when the installation almost finish, appear notification "microsoft office professional plus 2013 encountered an error during setup" then i click close and appear notification again " microsoft setup bootstrapper has stopped working".  previously, i had installed microsoft office 2013 preview and i uninstalled please help me solve this problem.

Now i already installed office 2010, i want install office 2013,

Thanks,

Isuru

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2014-05-27T03:48:03+00:00

    The "Fix-It" thing doesn't do anything. It goes to "Troubbleshooting couldn't identify the problem". So, now what?

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  2. Anonymous
    2014-05-27T03:40:46+00:00

    In services.msc, there are no options that you can use. Everything is grayed out and unusable.

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  3. Anonymous
    2014-05-27T03:37:50+00:00

    " Click on System and Maintenance> Administrative Tools> right click Task Scheduler and select Start"... I am confused. That is the menu for opening..., run as administrator..., etc. The only "start" is "Pin to start". It sounds to me as if I should be in "Services.msc".

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  4. Anonymous
    2014-05-19T12:53:48+00:00

    Hi Varun,

    You may try the steps below:

    Click Start > All Programs > Accessories, and then right-click Command Prompt and choose Run as administrator.

    At the command prompt, type the following command and press Enter: net start schedule.

    Let us know the result.

    Thank you.

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  5. Anonymous
    2014-05-17T13:26:00+00:00

    i think starting the task schedulder might help me out,, but could u tell me the steps how to start the servies..?

    i opened task schedulder as u said, but dont know what to do after that.. could u plz help me that.?

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