Cannot install office 2013 Error "Microsoft office professional plus 2013 encountered an error during setup"

Anonymous
2013-08-03T19:20:40+00:00

hello, 

I got the problem when i want to install microsoft office 2013. The Problem is when i click the setup, setup is running well at the first time. But when the installation almost finish, appear notification "microsoft office professional plus 2013 encountered an error during setup" then i click close and appear notification again " microsoft setup bootstrapper has stopped working".  previously, i had installed microsoft office 2013 preview and i uninstalled please help me solve this problem.

Now i already installed office 2010, i want install office 2013,

Thanks,

Isuru

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  1. Anonymous
    2014-10-05T08:57:01+00:00

    Hi,

    Do you mean, working programs on my computer such as Norton ....

    Thx for asking

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  2. Anonymous
    2014-10-04T15:05:02+00:00

    what are the services u activate?

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  3. Anonymous
    2014-09-28T13:03:18+00:00

    Hello, İ have Windows 7 64 bit on my laptop,

    i was using Office 2007 Enterprise with no problem, but when i decide to use Office 2013 pro plus,

    i always receive error codes. 

    I started setup as admin mode, i can install program but when i open exel or word, i receive -1073741790-11 or 1073741790-13 error and nothing happens. I can not open any word or exel document now.

    This must not be soo hard to install 1 program because i was already using 2007 witohut any problem.

    Please help or i want to give back my office 2013 pro plus.

    Thanks.

    Not: I did everything above, from page 1.

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  4. Anonymous
    2014-09-25T16:48:45+00:00

    Try this : http://support.microsoft.com/kb/886549

    Works for me.

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  5. Anonymous
    2014-09-08T21:21:46+00:00

    I like to share my sollution:

    i tried all the already mentionned thinks like

    • deleting helpfolder
    • deleting keys in registry
    • etc. etc.

    till i found somewere one little remark about that setup uses the tasksheduler ... so i checked but the service was inactive and i could not start it.... The service was dependent on two other services and they also were inactive... activating both services and then the task sheduler service did the trick...

    office installed in 2 minutes :)

    You can check in the taskmanager very simple if your task-sheduler-service is activated... if its inactive i think setup will fail most certainly... at least, mine did.

    hope i helped someone out

    Thank you. A very simple and effective solution. Just try it and maybe you won't need any other solution that includes changing registries, folders, etc.

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