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hello,
I got the problem when i want to install microsoft office 2013. The Problem is when i click the setup, setup is running well at the first time. But when the installation almost finish, appear notification "microsoft office professional plus 2013 encountered an error during setup" then i click close and appear notification again " microsoft setup bootstrapper has stopped working". previously, i had installed microsoft office 2013 preview and i uninstalled please help me solve this problem.
Now i already installed office 2010, i want install office 2013,
Thanks,
Isuru
***Post moved by the moderator to the appropriate forum category.***
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Another thing to try is stopping the service called 'Office Software Protection Platform' - this helped me after a failed installation.
Hello everyone.
I'm writing also in regard of this post ("Error:**Microsoft Setup Bootstrapper has stopped working").
So basically I was trying to install Microsoft Office 2013 and was instantly receiving "Microsoft Office Professional Plus 2013 encountered an error during setup" error. Tried cleaning all registry stuff, *Microsoft Fix-It,*played with Task Scheduler and all the things guys mentioned here. So I pretty much gave up and went searching for alternatives. Downloaded some open-source programs and saw that I couldn't install them either! Another problem. Windows Installer service was faulted. To be precise, it was missing. So I followed method 2 given in this post and bingo, I got no setup error nor bootstrapper faults!
I hope it helps.
i tried this and it worked! well i just renamed the folder to Microsoft Help.OLD and just tried reinstalling without rebooting in cleaning mode and it worked! ty :)
After spending hours and hours and trying ALL of below solutions, including everything Deepa below suggested, nothing worked.
Finally looking at my Installed program, I decided to uninstall all of my 'SQL Server' installations since I wasn't using them.
This did the trick and Office installed like a Charm!
Perfect!!