Cannot install office 2013 Error "Microsoft office professional plus 2013 encountered an error during setup"

Anonymous
2013-08-03T19:20:40+00:00

hello, 

I got the problem when i want to install microsoft office 2013. The Problem is when i click the setup, setup is running well at the first time. But when the installation almost finish, appear notification "microsoft office professional plus 2013 encountered an error during setup" then i click close and appear notification again " microsoft setup bootstrapper has stopped working".  previously, i had installed microsoft office 2013 preview and i uninstalled please help me solve this problem.

Now i already installed office 2010, i want install office 2013,

Thanks,

Isuru

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2014-04-13T09:22:04+00:00

    What is the exact issue that you are facing:

    • While installing Office?
    • While activating?
    • While opening Office applications?

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  2. Anonymous
    2014-04-10T14:16:43+00:00

    Hi,

    You may follow the steps below to check if the Task Scheduler Service is active:

    Click Start > All Programs > Accessories, and then right-click Command Prompt and choose Run as administrator.

    At the command prompt, type the following command and press Enter:

    net start schedule.

    Let us know the result.

    Thank you.

    the text is in greek so i can translate it accurately, BUT it says there was an error 1058. I am doubly sure I chose Run as administrator and type "net start schedule".

    Please respond,

    Thnx.

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  3. Anonymous
    2014-04-10T11:00:49+00:00

    Hi,

    You may follow the steps below to check if the Task Scheduler Service is active:

    Click Start > All Programs > Accessories, and then right-click Command Prompt and choose Run as administrator.

    At the command prompt, type the following command and press Enter:

    net start schedule.

    Let us know the result.

    Thank you.

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  4. Anonymous
    2014-04-09T15:07:00+00:00

    I like to share my sollution:

    i tried all the already mentionned thinks like

    • deleting helpfolder
    • deleting keys in registry
    • etc. etc.

    till i found somewere one little remark about that setup uses the tasksheduler ... so i checked but the service was inactive and i could not start it.... The service was dependent on two other services and they also were inactive... activating both services and then the task sheduler service did the trick...

    office installed in 2 minutes :)

    You can check in the taskmanager very simple if your task-sheduler-service is activated... if its inactive i think setup will fail most certainly... at least, mine did.

    hope i helped someone out

    can you please explain how to check if my task-sheduler-service is activated. Please i need your help!

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  5. Anonymous
    2014-03-21T23:04:31+00:00

    Hello! I appreciate very much showing how to locate tasksheduler ,windows 8.1. thanks a lot in advance

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