Cannot install office 2013 Error "Microsoft office professional plus 2013 encountered an error during setup"

Anonymous
2013-08-03T19:20:40+00:00

hello, 

I got the problem when i want to install microsoft office 2013. The Problem is when i click the setup, setup is running well at the first time. But when the installation almost finish, appear notification "microsoft office professional plus 2013 encountered an error during setup" then i click close and appear notification again " microsoft setup bootstrapper has stopped working".  previously, i had installed microsoft office 2013 preview and i uninstalled please help me solve this problem.

Now i already installed office 2010, i want install office 2013,

Thanks,

Isuru

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  1. Anonymous
    2014-04-17T19:25:59+00:00

    What is the exact issue that you are facing:

    • While installing Office?
    • While activating?
    • While opening Office applications?

    I have the same problem that ISURUSENARATHNA has (He/She is the first on the thread). It is while installing Office.

    The solution may be to reinstall windows but i don't want to lose my files (even the installed ones). Is there any other alternative to the problem in case it doesn't work or I am doomed?

    Thanks,

    Pollardie

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  2. Anonymous
    2014-04-17T09:18:09+00:00

    Hi,

    I am already installing it from a DVD

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  3. Anonymous
    2014-04-16T17:19:48+00:00

    Hello, I had the same problem, I solved it   by burning the software on a DVD, then it was installed from the DVD by clicking on setup. try it

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  4. Anonymous
    2014-04-16T15:57:11+00:00

    Hi All,

    I have tried all the above different suggestions for installation and nothing worked. Same issue of system boot........ Need assistance

    Thanks.

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  5. Anonymous
    2014-04-13T13:18:45+00:00

    Pollardie, thank you for your reply, back then I spent hours in a four day period seaching for a solution to that problem, luckly after 4 days of trying ,I decided to burn the software on a DVD, and the problem was solved. I just clicked on set up (it shows only on the DVD), and the installation went smoothly.

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